What is or isn't covered by the manufacturer's warranty? What is or isn't covered by the manufacturer's warranty?

What is or isn't covered by the manufacturer's warranty?

Elijah Elijah

Please view our full policy here. In summary, we cover any manufacturer’s defects in material and workmanship. This only applies to:

  • Products originally purchased in brand-new condition
  • Products purchased from an authorized seller
  • Purchases within the 2-year warranty period
  • The original purchaser (the warranty is non-transferrable)
  • Purchases with a valid receipt

The following is not covered:

  • Opened packages/like new/used items do not qualify because we are unable to determine the quality of the product when it is shipped out
  • Normal wear and tear
  • If the proof of purchase has been altered in any way
  • Product modification from its original condition
  • Damage caused by accident, abuse, misuse, or improper or inadequate maintenance including lost parts
  • Damage caused by service or repair of the product performed by an unauthorized service provider (or by anyone other than Arovast)
  • Damage occurring during commercial use, rental use, or any use for which the product is not intended
  • If the unit has been damaged, including but not limited to damage by animals, lightning, abnormal voltage, fire, natural disaster, transportation, dishwasher, or water (unless the user manual expressly states that the product is dishwasher safe)
  • Incidental and consequential damage
  • Damages or defects exceeding the cost of the product

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