Note: This will only apply to the CP358-AF and CS358-AF models.
Please try the following to reset your air fryer. First, locate the FISH and BACON buttons on the left and right sides of the control panel.
1. Unplug the air fryer, then plug it back in.
2. Immediately (within 3 seconds) press and hold the spots where the FISH and BACON buttons are (they will not be illuminated). The unit should be plugged in (but still off), and you must press these two buttons simultaneously for about 3 seconds.
3. The display should only show 35°F (or some other temperature) and the –, +, and power buttons (see picture below). If this does not show, please unplug/replug and try again.
4. Tap the – and/or + buttons to bring the temperature to a negative temperature, then back to 00°F.
5. Tap the power button.
6. Unplug the air fryer.
After a few seconds, you can plug the air fryer back in and run a pre-heat cycle to test it. It should now be heating properly!