Please view our full shipping and delivery policy here.
Is shipping free?

Yes, shipping is free on all orders.

Is shipping US-only?

We can ship to the contiguous US (48 states), excluding Alaska, Hawaii, and Puerto Rico. We do not ship internationally, but our products are on the Amazon store in Europe and Canada.

Which carrier do you use?

We ship with FedEx Ground.

Where are you based?

Our office is in Anaheim, California.

How long does it take for orders to arrive?

Depending on your location, delivery times range from 2-7 days. During holidays, it may take a few extra days as we process all orders as quickly as possible.

I placed my order but still haven't received a confirmation/tracking number.

It’s possible the email address was entered incorrectly, or the confirmation was sent to spam. If you still can’t find it, send us an email at support@cosori.com with your full name or order number and we can look for your order.

When will certain products be restocked?

Depending on availability, some products may be out of stock for a few weeks – but you can always save them for later or check back soon.

Can I order this on Amazon?

Yes, most of our products are also available on Amazon.com.

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