If your dehydrator is not turning on (or is unresponsive), try resetting it:
- Plug in the dehydrator.
- Press and hold the + and − buttons simultaneously for 3 seconds.
- The screen will show the machine's version number then --:--. That means the machine has been successfully reset.
- Try turning on and using the dehydrator.
If you still have additional questions, please email us at firstname.lastname@example.org or call 1-888-402-1684. Our phone line is open Monday - Friday, 9:00 AM - 5:00 PM (PST). For the quickest assistance, please have your model number ready and provide a brief description of your experience.